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Wear24 Provision failed
EricB
Member

When trying to setup calling I get the message "Provision Failed" How do I fix this?

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Re: Wear24 Provision failed
bbrdtylr
Novice

Did you buy a used one? These watches were only available for 4 months, then they discontinued them. Maybe this is why.

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Re: Wear24 Provision failed
EricB
Member

It's a new old stock.

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Re: Wear24 Provision failed
JOG0277
Novice

In April of 2018, Verizon recently disabled their integrated Calling feature.  So tablets and smartwatches with cellular capabilities can no longer make phone calls as a stand alone device.  See link below for more info...And can you please bookmark the topic so that others with the same issue can easily find the correct info.  The book mark tab is located on the far right side of the topic and has a red flag...Thanx.

Integrated Calling on Message Plus App stopped Working

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Re: Wear24 Provision failed
smichaele
Member

I spent a couple of hours at the Verizon store today with two support staff working on this issue. They had no idea that this feature was turned off and it's not their fault. Why would Verizon turn a feature off and not let anyone know? Why am I paying a separate fee to have my cellular enabled watch added to my account and you remove the one feature that prompted me to add it...and they're still charging me!

I'm as irritated as you are Eric! This sucks!

Content modified as required by Verizon Wireless Terms of Service

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