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Website Purchasing Error
derekwjnugent
Member

What a horrible experience now for two days ... Trying to purchase over $250 of accessories but keep getting the below error.

How do we get through this?

https://www.verizon.com/sales/digital/error/genericError.html?type=CASH_ONL

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Re: Website Purchasing Error
vzw_customer_support
Customer Support

We are sorry to hear about your experience. Making sure you are able to successfully process an order is important. Allow us the opportunity to review the details. We are unable to view the link you have shared. Can you please clarify what type of error message you are receiving? Does this occur on different web browsers?  -Sylvia

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Re: Website Purchasing Error
Ann154
Expert
Expert

Is your account restricted to cash only? How are you intending to pay for the purchase? Were you wanting to bill it to your account or with a credit card? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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