What is the version of the OS is it running? According to the specifications, it is supposed to have Android Wear 2.0 pre-installed.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
The security patches from like February 6.
Seems like that is not the only problem.
I got like 4 hours of battery on LTE and with gestures off the screen still came on every time I move my wrist
I had the same question when I got mine yesterday. However, last night they did roll out the 2.0 update. It's really neat. I only messed with it for a few minutes, so no reviews just yet.