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fitbit flex won't sync
donniedj
Member

My fitbit flex won't sync to my device. Installed application without any problems, then all of sudden wouldn't sync to the device. Fitbit will sync to the computer without any problems. When I go to the Bluetooth settings get message "rejected by flex".

Fitbit replaced my original device and the new device won't sync either.

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Re: fitbit flex won't sync
tikibar1
Sr. Leader
Sr. Leader

Have you tried uninstalling the app and reinstalling it?  Are you able to get the Fitbit to pair with the device through the app?

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Re: fitbit flex won't sync
vzw_customer_support
Customer Support

donniedj,


Fitness bands are all the rage now. I love mine. tikibar1 gave some great advice. Does this FitBit pair to any other device besides your computer? Did you have the same problems before it was replaced? Make sure vice is removed from the Bluetooth settings and try to repair through the app.


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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