Abroad and need to reconnect account, cant access app or hotline

[dtislin]

I am currently overseas and need to reconnect a recently suspended line in order to access texts and iMessage. However, because the line is suspended, I cannot get confirmation number texted to my phone when logging to My Verizon app. Online I similarly cannot login as it all asks confirmation via text. I have also attempted to reachout to "Travelling outside the US: 1 (908) 559-4899" but there is no dial. Similarly the toll-free number asks for a PIN to a number that is not mine. There are no physical stores in the country so I am also unable to go physically to resolve this issue.

Please help! Is there any way to unsuspend my line.

[vzw_customer_support]

Happy Friday! Being on top of your service is crucial, especially if you are looking to reactivate your service. Verizon is here to help.

For more info, check out our International Travel page: https://www.verizon.com/plans/international/international-travel/.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

[dtislin · Accepted solution]

Update: resolved by biting the bullet and paying for a roaming call to the US verizon support