Can't activate Netflix on Netflix/Paramount+ with SHOWTIME Bundle
djjsin
Enthusiast - Level 2

I'm having an issue were I cant activate the Netflix portion of the Netflix/paramount+ with Showtime Bundle on +play.  I was successfully able to activate the paramount+ portion of the bundle, but currently it shows this message.

 

Paramount+ with SHOWTIME: activated. Next up: Netflix Premium

Your Paramount+ with SHOWTIME subscrption is active and in your +play library. Please come back later to activate your Netflix Premium subscription.

 

The activate netflix button is greyed out and nothing happens when I try to press it.  I'm now going on day 2 without being able to activate the Netflix portion of this.  I've spent hours on with customer service reps the last two days.  Both over chat and over the phone.  They've  all have had very little knowledge of the issue have offered no help, some don't even seem to know about the product itself.  They've said they've put in support tickets but who knows if that's true or not.  No one has contacted me.  I'm paying for a Netflix service I cannot currently use.  It's ridiculous the lack of support being provided by Verizon.

 

Any idea how I can get Netflix activated since I've already paid Verizon for it?

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5 Replies
vzw_customer_support
Customer Service Rep

We're following up on your post. Let us know if you need assistance. ~Peter

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djjsin
Enthusiast - Level 2

Still not fixed.

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djjsin
Enthusiast - Level 2

Still can't activate netflix

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djjsin
Enthusiast - Level 2

Finally got this resolved by contacting the Verizon executive team.

vzw_customer_support
Customer Service Rep

We're happy to hear that you're considering +Play for all of your streaming needs, djjsin. We definitely want to make sure you're able to claim your Netflix portion of your bundle, and we are here to help. Please be on the lookout for a private note from us so we can better assist.

-Joseph

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