Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Can't register account. Says my account number is either ineligible or not valid.
ZombieBun
Enthusiast

Trying to register a business account.   

Our monthly invoice tells me to manage my account at vzw.com/mybusinessaccount  

I try to register using my account number, but when I try to, it says it's "either ineligible or not a valid account number"  

I tried looking on my invoice to look for an "invitation code" but not finding it anywhere.  

When I managed to create a regular account with one of the numbers, but it only gave me the option to register it as an account member and not a manager or owner.  

Is there something I'm doing wrong or am I going to have to attempt to get this figured out with CS? Does anyone know where I can find the invitation code if it even exists?

Labels (1)
Re: Can't register account. Says my account number is either ineligible or not valid.
smilefortony
Enthusiast

Did you ever get this issue solved? I'm dealing with the same problem

0 Likes