Hello, I am overseas at the moment and need to access myVerizon to reactivate the plans, pay bills, etc. However, when I opened myVerizon, I was logged out and when trying to log in, I needed the code sent to my US phone number. How can I resolve this issue?
We're sorry to hear that you're having problems accessing your My Verizon account. For security reasons, that PIN is necessary to access your online account, however, we do have a team who specializes in assisting customers who are traveling internationally. You can reach them by calling 800-711-8300 Mon-Fri 9:00AM - 6:00PM ET. I'm sure they'll be able to help with any concerns you might have.
~Jesse
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