For years I had Digital secure asic for free on 2 devices. Suddenly I don't have it on 1 phone (both are S22 Ultra). I've spent hours chatting and calling Verizon to get resolved. One tech support person said the account was set up as a commercial account and therefore did not qualify for basic (but I had it before) so he put in an incident report. Nothing has happened except that people I talk to try selling me a paid version. I'm about to give up on Verizon after being with them for 15? Years! Where has their great customer service gone?
Digital Secure is a great way to keep yourself safe. We'd be happy to take a look at eligibility for the free version and help add it if you qualify. We're going to send you a Private Note so we can help.
~Jesse
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