I would like to leave a 5-star review for the service rep, Juan who helped me just now with my account. There was supposed to be a survey after but it hung up and I did not get to submit the review.
We love to hear that you had a 5-star experience with a representative. We would be happy to pass along that information. Did you receive a text for a survey by chance after your call? -Dee
Hello - I did not, but it also may have been my fault if I did not wait long enough. Thanks so much for the help, I appreciate your support!
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