I can't log in to my account to reactivate suspended service because my phone number is suspended
saguarosun
Newbie

As the title says, I'm trying to log in to MyVerizon to reactivate my suspended line. I'm traveling internationally, so I temporarily suspended service, but I have decided to pay the $100/month international plan. However, I can't sign into my account without typing in a verification code sent to my phone (which is suspended). Is there a workaround? If not, I will just go to a payphone to call support.

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8 Replies
vzw_customer_support
Customer Service Rep

Hello, saguarosun, we're glad to help with options to reactivate your service. So we can best assist, we will be reaching out via Private Note.

-Lauren

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Austin211
Newbie

I have the same question 

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vzw_customer_support
Customer Service Rep

We're here to help with your concern. We'll be sending a private message. ~Peter

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kjchi
Newbie

I have the same issue and need to reconnect my phone line by the 22nd of this month. 

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kjchi
Newbie

I have the same issue and need to reconnect my phone line by the 22nd of this month. 

 
 
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vzw_customer_support
Customer Service Rep

Hi akjchi. Thanks for reaching out about reconnecting your phone. Will we e working with Verizon prepaid or postpaid service? We can assist here to address options.

-Deb

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tmld203
Newbie

I'm having the same issue, can a mod please message me.

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vzw_customer_support
Customer Service Rep

tmld203, we'd be happy to help you out. We'll be sending a Private message to better assist.

~Izzy

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