I have just submitted an order to transfer my number to Verizon phone service. I received the email asking me to verify my identity by uploading documents to a link. When I click the link, the resulting page displays "Invalid Request" with no additional information.
I called 888-483-7200 and the automated system told me my order is in the process of being cancelled. The email it sent when I requested to verify my identity contains a link which also leads to a page which displays "Invalid Request" with no additional information.
You have made signing up for your phone service physically impossible.
Why?
I'm sorry to hear you were having difficulty getting services started with us. Please call our Sales Team at 800-256-4646. They can look into this with you. -Joe
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