NOMDN is not allowing me to activate my phone. I;m bringing 4 phones to Verizon and have received no help.

[FindMRG]

None of the four phones is activating while on Wifi.

Order placed:     6/25/2025

Order number(s):     I have

Order location code:     I have

Confirmation number(s):  I have

[SynthpopAddict]

Have you run the IMEI of each phone on the BYOD compatibility checker to make sure the phones will work on Verizon?

https://www.verizon.com/bring-your-own-device/

If the phones are coming up OK, then someone in level 2 tech support probably needs to add the devices to the DMD database.  If these phones are carrier variant phones from another company, another potential problem is if they are locked to the other carrier's network.  If so, you will have to contact them to unlock the phones.

[vzw_customer_support]

Hey, FindMRG, we want to make sure that you're getting connected now that you've joined us; we're sending a private message your way so we can help get things working. 

-Cait