4/29/2025
I purchased a plan for my phone yesterday. I need to know when the plan will become active, so that I can cancel my current plan with my current provider. But I can't find a link or button on the Verizon website for that.
I was unable to learn how to obtain the order number for my purchase. All of my search activity regarding my concern asked for my order number. Yes, this isn't a typo; searching for an order number required me to enter my order number.
This isn't a rant against Verizon. But I believe that this type of issue shows a deficiency in Verizon's customer support. Please feel free to point out to me that perhaps I just "don't get it".
Thanks for your help,
Whatsayu
We are sorry to read you are having issues with your new service, we'll be glad to help out. In this case, the best option would be to contact our Sales team directly for additional assistance. You can contact them at:
~Freddy
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