Does anyone have a number or email to upper management that I can reach out too in regards to the netflix/paramount bundle activation issues. I am still waiting for it to be activated but I am reading that for some people it is working and others it is not. I have tickets in. I have talked and chatted with multiple people and they keep telling me to wait and wait. I am tired of waiting. They keep telling me that it is a larger issue but how can that be when other people have it working. I don't think IT is even trying to fix it. So that why I am trying to move up the chain. Thank you. ๐
Wow regretting my move to vz after reading these problems for MONTHS wow.
My issue was finally resolved after 21 days. I actually noticed that my cc was charged by Verizon after 21 days of buying the subscription. It took multiple chat sessions and 3-4 calls with reps for at least an hour each and they told me that Iโll receive a call back with updates but it never happened . I finally gave up and was planning on disputing charge on my card but noticed Verizon charge on 21st Dec ( i signed up on 1st Dec) . This time when I checked my Verizon play account it had a note on top to activate Netflix and it allowed me to link Netflix account email. One on the reps also Credited my account for one month of Netflix cost. So, it all worked out but not sure if it was worth the hassle
Any resolution to this? I am in the same boat.
Hey same issue here, troubling seeing this was reported months ago and others are still reporting this.. I have explained it clearly to 3 ppl waiting for support from viz still
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