Never Received my 200$ rebate nor 150 rebate for internet!!! horrible response from company
Edgar9113
Enthusiast - Level 1

I never received my 200$ rebate perline when I switched. I went to the verizon store and switched 3 lines to Verizon due to their promotion and I have still not received any rebated. I call and Call over and over again and just get bounced around and no one know how to handle it. I have called saying I never received them for about 4 months now and they just tell me that they will escalte or open a tickets. I give them time and never hear back. This is ridiculous. They owe me about 740 in rebates that they never sent me then try to say they are expired.....How am I going to submit something I never received.  I have three phone lines and 2 internet lines through verizon which I have just swithed over. They are making me want to go back to ATT. horrible customer service. 

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Re: Never Received my 200$ rebate nor 150 rebate for internet!!! horrible response from company
vzw_customer_support
Customer Service Rep

Hello, Edgar! We are dismayed that you have not received your rebates yet! Please send us a Private Message so that we can look into the issue for you. We are available 24/7 and ready to help!

*Lisa

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