Hello, we have a new home construction and are set to move within the next 2 weeks. The builder informed me that our home has Verizon Fios installed. When I check our address it says our address isn’t in the system yet. I opened tickets through Facebook messenger and they said the engineer’s are still working on it. I would just like to get it setup because we need to switch utilities soon. Please advise. Thanks
Hi Gladstone12,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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