Paramount+ with SHOWTIME Netflix BOGO

gan1953
Enthusiast - Level 2

I have been trying to activate Paramount+ with SHOWTIME Netflix BOGO for a couple of weeks.  This is the third email from Verizon I have received asking me to activate and it wont let me.  I have been on the phone and chat numerous times and nobody at Verizon can figure it out.  Now the Paramont  part is not even on my account with only the Netflix promotion showing  but does not allow me to activate it.  I have had this escalated a few times but nothing has changed. The last time I was with an agent they gave me an escalation # 11406509.  I have even been to the local Verizon office here in town and they could not help me.  Anybody have some ideas? 

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5 Replies
vzw_customer_support
Customer Service Rep

We're sorry to read about the issues with your subscriptions. Do you get any error when trying to set up Netfilx? ~Peter

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gan1953
Enthusiast - Level 2

Still no solution  My account  still says Netflix pending  When is this going to be solved

vzw_customer_support
Customer Service Rep

gan1953 we do want to stay on top of the status of your "Netflix pending" and get a solution ASAP.    Let’s work together to address  this issue  today. Please reply to the following PrivateMessage to get started.  We are eager to get your answers.

-Deb

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gan1953
Enthusiast - Level 2

STILL NOT ABLE TO ACT IVATE

 

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Flash0214
Enthusiast - Level 3

I am having the same issue. Ticket opened no answer from anyone. I still don’t think they understand what is wrong. I hope to hear back from them but probably won’t. Paid for paramount + with showtime and still pending Netflix activation. Now paramount + tells me it needs to be re-activated. lol back to square one.

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