Password Reset Not Working
jwie86
Enthusiast - Level 1

Hi there. My account password reset is not working as it's tied to my phone number and my phone is currently not working. 

1 Reply
kh-gary
Moderator Emeritus

Hi jwie86,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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