Port

Elaine11
Newbie

Hi, my name is Elaine. I just want to vent out my frustration to the whole verizon team. I had trouble porting 3 lines from tmobile to verizon and it took me 4 days, 5 hours speaking to 5 different people to get my problem solved. In the meantime no one can text me and my family to my regular phone number. And I have to pay 4 more days under tmobile.  Just a WARNING TO THOSE WHO WANT TO SWITCH!  Make sure it is worth it! I hate that I have to start verizon feeling this way. I HATE VERIZON!  

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2 Replies
SynthpopAddict
Champion - Level 3

I had the opposite problem when I briefly switched to your old provider, where it ended up being a disaster for me there and I came back in less than a week.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hey, Elaine11. I would be concerned too if I were having any problems with porting my lines over. I'll be sending you a Private Note so we can help. 

 

-Christopher

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