Porting landline to Verizon cell
araess407
Enthusiast - Level 1

Since my AT&T business landline went into orbit on cost I have since purchased a second iPhone. At the store they eventually were able to switch my existing Version cell number from the old iPhone to the new one. The rep installed a sim card in my old phone (I previously had none, nor needed it) and I believe he began the process of porting.

Naturally I am a nervous wreck not only from the astronomical AT&T bills suddenly but the whole porting process. He said I would get a text message on the newly activated phone when the number was ready to go and that I should call 611 when I get it. It's only been two business days. How long does it realistically take? Is there any way to determine if it's at least in the process? I only worry because I was given zero paperwork not even for the credit card purchase of the sim card and whatever else added to about $50.00.

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Re: Porting landline to Verizon cell
vzw_customer_support
Customer Service Rep

Thank you for the quesiton! It can take a few days depending on the situation. Most of the time, there are delays in porting because the original holder of the phone number does not release it. I would reach out to AT&T and se if they have confirmed its release!

*Tyler

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Re: Porting landline to Verizon cell
vzw_customer_support
Customer Service Rep

Thank you for the quesiton! It can take a few days depending on the situation. Most of the time, there are delays in porting because the original holder of the phone number does not release it. I would reach out to AT&T and se if they have confirmed its release!

*Tyler

Re: Porting landline to Verizon cell
araess407
Enthusiast - Level 1

Thanks Tyler.  I'll wait a few days before beginning the nightmare of contacting them. I'll have to assume the process has begun from the Rep's installing a sim card in the phone to be ported to and filling in some info on his device including the number to be ported and my pin for that number.

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