1 Solution
I can not get the pro on the go option at check out. We have selected the Verizon multi device insurance which say this is an option but at check out I only see
free 2 day shipping
or next day for 12.99
we need the pro on the go to help us set up
Solved! Go to Correct Answer
@Jesykes wrote: I can not get the pro on the go option at check out. We have selected the Verizon multi device insurance which say this is an option but at check out I only see free 2 day shipping or next day for 12.99 we need the pro on the go to help us set up
We understand wanting the additional assistance with setting up your device. The Pro On the Go option would be present if the purchase is eligible. If the device is not in stock at an Asurion services store or your address is not within the Asurion Delivery coverage area, it would not show as an option. Please see the link below for additional details.
https://www.verizon.com/support/same-day-delivery-and-setup-faqs/
-Andi
@Jesykes wrote: I can not get the pro on the go option at check out. We have selected the Verizon multi device insurance which say this is an option but at check out I only see free 2 day shipping or next day for 12.99 we need the pro on the go to help us set up
We understand wanting the additional assistance with setting up your device. The Pro On the Go option would be present if the purchase is eligible. If the device is not in stock at an Asurion services store or your address is not within the Asurion Delivery coverage area, it would not show as an option. Please see the link below for additional details.
https://www.verizon.com/support/same-day-delivery-and-setup-faqs/
-Andi
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