Rebate problems

Dominic96
Enthusiast - Level 2

 The main reason I switched to Verizon is because I thought I was getting a good deal with the 200$ rebate that was promised to me if I completed the purchase. So I did it and never heard a word back besides a message saying they had trouble processing it, convenient for them right? I don’t like being played like this I did everything right and contacted customer support multiple times and paid my bill on time for months,  but they all gave up and sent me to the next person. It was supposed to be a 200$ E-gift card I really just want what was promised to me

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vzw_customer_support
Customer Service Rep

We've got your back! Sending you a private note now.

-Cryssie

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Dominic96
Enthusiast - Level 2

I really hope this helps. There’s no reason so many people should have this same problem 

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SynthpopAddict
Champion - Level 2

I see this question come up a lot.  Wondering if you got some other offer when you signed up, because discounts and promotions can't be combined.

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I'm not a Verizon employee, just another customer trying to help.
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Dominic96
Enthusiast - Level 2

There was some discount about adding on an iPad with the iPhone and it’d be cheaper I can’t remember exactly what it was, but also the 200$ gift card rebate thing I finally was able to get that sorted out now. I just got the approval email