Straight talk service ended but my verizon service hasnt started

[Grimsrage]

• This is pathetic that this is my only resort now. I got new plan with a new phone. I went into the store cause it turned out my account is a shell and they did all the steps to port my number from straight talk. Now my service has ended and I'm paying for services I can't use can't call anyone can't even use wifi calling. This is ridiculous

[Grayson77]

Did you get it straightened out? I just added a new line to Verizon for my husband and he transferred from Straight talk. They said he’d have service on the one phone till it transferred. He has no service on either right now.

[vzw_customer_support]

Hi Grayson77.  I am sure you and your husband are frustrated with neither phone receiving service. Let's figure out what the port status is. Was his number ported to Verizon Prepaid or postpaid service?

-Deb

[vzw_customer_support]

Grimsrage We're sorry to read about the issue with your change of service and we're here to help. We're you able to get the device activated on the new service? ~Peter