Unable to activate Hulu
cheriemon
Enthusiast - Level 1

Wondering if there has been a solution for those that receive the error   "We could not complete your request right now. Please try again later. Go back to Disney+ and try again. " when activating Hulu. I've been back and forth with Hulu several times and no solution yet.

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like2angle
Enthusiast - Level 3

Thanks for getting back to me. A second tech at Hulu had me go through some extra steps and he had me use a different email for my DIsney account as well as doing steps on the backend which resolved the issue.

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your Disney+ bundle. Are you only having issues with Hulu? Have you spoken to Verizon support before? If so, what did they say?

~Jesse

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like2angle
Enthusiast - Level 3

 

I get the following error: We could not complete your request right nowPlease try again later.

Hulu support is unable to fix it.

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vzw_customer_support
Customer Service Rep

I'm sorry you were getting that error. Could you share more details about where you're seeing this error and in what part of the process for activating Hulu? 

-John

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like2angle
Enthusiast - Level 3

Thanks for getting back to me. A second tech at Hulu had me go through some extra steps and he had me use a different email for my DIsney account as well as doing steps on the backend which resolved the issue.

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vzw_customer_support
Customer Service Rep

Awesome! Glad to read your services are up and running. If you need anything else in the future, don't hesitate to reach out.

~Freddy

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