Unable to link services

verse
Newbie

More than a month ago I switched from another provider to verizon.  But since then I have been unable to link my mobile services to my account.  Several phone call and two calls which were to call me back that I never got.  I am still unable to link services.  This is truly unacceptable.  The thought of having to make another phone has me ill.

What I want to happen is an account created and my services linked.

 

 

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vzw_customer_support
Community Manager
Community Manager

Hello, we are sorry this has become such a pain, we understand the importance of having account access at the tip of your fingers. I am sending you a private message now so we can assist you.

-Jaquetta

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vzw_customer_support
Community Manager
Community Manager

We tried reaching out with a Private Message to help with the problem you had with connecting your service to your My Verizon account. We can help with that problem, but do need to locate your account, which we do via Private Messages. Please contact us if you still need support.

 

For anyone having a similar issue, here’s how to register your My Verizon account: https://www.verizon.com/support/knowledge-base-17492/  -John

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