We encountered an error while processing your request. Please try again later.

chilira
Newbie

Same problem as dozens other here.   Trying to activate a new YouTube TV account, and I persistently get, "We encountered an error while processing your request. Please try again later.".     

Tried Safari, Chrome.  Tried different laptops.  Tried my mobile phone.   Tried everything.  

So frustrating.   Will give it another few hours, then I'm cancelling my 5G Home Internet + YouTube TV order.   The whole reason I'm ordering 5G Home internet is to take advantage of the YouTube and NFL incentives.   

Extremely poor UX.  Verizon, you can do better. 

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Hello, chilira, thank you for reaching out regarding your YouTube TV subscription. We know it's important that you receive your promotions and we're here to help. So we can best assist, we will be reaching out via Private Note.

-Lauren

0 Likes