I signed up for a Pre-Paid plan with the 'Bring Your Own Phone' option.
Meanwhile, I had to order and wait a couple days for Verizon SIM cards.
I received them and found out while trying to activate them that my previous phone carrier has a policy to keep phones locked , even if they're paid off, for a certain number of days.
So I am unable to switch these phones to Verizon at this time.
Will the credit card I provided at the time of my plan sign-up start being charged even though I haven't activated my SIM Card or phones through Verizon yet?
That is a good question. The SIM would need to be activated for the device. You may contact prepaid care cusotmer service at 888-294-6804 to ensure of this.
*Andrea
No your card will not be charged for services the device is not activated.
*Andrea
I was in fact billed.
Because I was never able to transfer my numbers to Verizon, they have never given me a customer number/ID, so I can't even chat with an agent at this point. I log in with my email address but it shows that I'm a guest.
I was in fact billed.
Because I was never able to transfer my numbers to Verizon, they have never given me a customer number/ID, so I can't even chat with an agent at this point. I log in with my email address but it shows that I'm a guest.
We would be happy to look into this. Send us a Private Note for assistance.
*Whitney
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