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my verizon business password is not working

peachyscripting
Newbie
‎07-19-2023 01:47 PM

I am receiving this message even when the admin of the verizon business account has sent me the reset password link.

There is a orange box that comes up top with a message that reads "This User ID requires a Password Reset. Please contact one of the following for further assistance:

  • • Company's Administrator
  • • Verizon Customer Service at 1-800-922-0204
  • • WITS/ Service@once users only: [800 381 3444|tel:8003813444] option 6
  • • US and Canada Wireline Customers only: 800.569.8799 (M-F 9AM-6PM ET) Live Chat (Sun 8pm- Sat 8pm ET)
  • • EMEA, APAC, LATAM Wireline Customers only: 00.800.4321.5432 (M-F 9AM-5PM GMT) [email address removed per the Verizon Terms of Service]"

Please help me.

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An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎07-21-2023 01:55 PM

Thank you for reaching out to us with your concern. We understand how crucial is to access the account and would love to help. However, our department has access to consumer accounts only. Please contact them at 1-800-922-0204 to reset your password or reach out to our Business Accounts experts, they are ready to assist you. 

https://www.verizon.com/business/support/

 

~Maria

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