"Sorry we are not able to process your request at this time" error message.
jeno2893
Enthusiast - Level 1

Hi, I want to register for a "Verizon wireless account", but I encounter the error message no matter what I do. I've looked at the previous questions but don't find a way to address this issue.

Would you also send me a private message so I can register for a new account? Thanks very much in advance.

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5 Replies
vzw_customer_support
Customer Service Rep

jeno2893, we're so sorry to hear about the trouble you've experienced trying to register for a My Verizon account. We know it's important to be able to manage your account online, and we'd be happy to help. I'll be sending a Private Note to better assist.

 

~Izzy

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vzw_customer_support
Customer Service Rep

Hello Jeno2893. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help. 

~Ivone

jeno2893
Enthusiast - Level 1

Thanks for your reply. It would be great if I can still get some help.  

Best,

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Steve179
Enthusiast - Level 2

Are you getting this error message via the website? Meaning, when you go to verizon.com, click on the 'Sign in' drop down menu, and then click on Register, you get sent to that error page immediately?

If so, you can maybe try what I posted here 

vzw_customer_support
Customer Service Rep

Hello again jeno2893, we are definitely here to help and make sure that we get you all signed up for your Verizon Wireless account. We will send you that Private note. 

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