suspended account cant log on with phone
jdes2
Newbie

I'm deployed and suspended my account and have been receiving bills. When i go to log onto my account it wants me to verify with a code sent to my phone number. Because i suspended my account i don't received those codes. I've tried to call customer service and no help.

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, being on top of your account is crucial, especially if you are encountering billing issues. Verizon is here to help.

 

 We sent you a Private Message, please review at your earliest convenience.

~Gilbert

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vzw_customer_support
Customer Service Rep

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help. 

~Ivone

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