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Adding Guardian 2 to GizmoGadget
dwl94708
Member

My son has a GizmoGadget purchased 2 years ago. I updated the iphone GizmoHub app to latest version 3. I am listed as "Guardian 1". I would like add my wife as "Guardian 2". I see no way of having a "Guardian 2" in the GizmoHub app. Please help. Surely this is possible. Thanks!

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Re: Adding Guardian 2 to GizmoGadget
vzw_customer_support
Customer Support

Thank you for reaching out to us. You can find the step-by-step instructions on how to add a Caregiver, here: https://www.verizonwireless.com/support/knowledge-base-130266/?intcmp=vzwdom

TabithaJ_VZW

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Re: Adding Guardian 2 to GizmoGadget
Bart5
Member

Those steps don't work for me, because when I touch the contact type dropdown, I only see "None", "Buddy", "Caregiver", but there is no "Guardian."

Only one Guardian is added so far (myself.)  Why is there no option to select "Guardian"?

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Re: Adding Guardian 2 to GizmoGadget
vzw_customer_support
Customer Support

Bart5, did you try deleting the contact completely and then checking if you get the option?

LauraL_VZW

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