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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Apple music
Luna_sky
Member

For the life of me why can't Verizon figure out this enrollment problem with apple music. They offer a service and I cannot enroll. I have tried several time to enroll and nothing happens. Talked to Verizon and they have no idea. I'm at a loss. Has anyone else able to get it work?

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Re: Apple music
Luna_sky
Member

Finally got it to work. I tried as you suggested and cleared my cache but it did not work. I decided to try on my phone one more time and nothing. My current subscription is due to renew on Aug 12, I decided to click on the student subscription and wanted me verify. Underneath the verification icon was a link that said joined through Verizon?. I click on the Verizon link.  It asked for my credential and after I inputted the apple id it finally gave me the option to cancel current subscription and enroll with Verizon. Yah!

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Re: Apple music
Doggo
Novice

There really isn't a secret. https://www.verizon.com/support/apple-music-faqs/

Either try another browser or clear cache. If that doesn't work, it's on Verizon's coding, something a rep wouldn't have anything to do with.

Re: Apple music
Luna_sky
Member

Thank you for your response. I will try what you suggested and try the link you provided. If it is a coding issue does this mean I'm just out of luck?

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Re: Apple music
Luna_sky
Member

Finally got it to work. I tried as you suggested and cleared my cache but it did not work. I decided to try on my phone one more time and nothing. My current subscription is due to renew on Aug 12, I decided to click on the student subscription and wanted me verify. Underneath the verification icon was a link that said joined through Verizon?. I click on the Verizon link.  It asked for my credential and after I inputted the apple id it finally gave me the option to cancel current subscription and enroll with Verizon. Yah!

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Re: Apple music
Luna_sky
Member

Thank you for your help

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