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Bill understanding
Phil507
Member

Good morning I have a note 10+ and I contacted customer service and they moved the remaining balance to the other line on my account I'm wondering why they did that and the bill credit that i have when I upgraded my phone does that come off my current balance on my note 10, or the new device

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Re: Bill understanding
vzw_customer_support
Customer Support

Your concern is our concern and we would like to help as soon as possible. Please send us a Private Note, so we can further assist you.

~Maria

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