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Can I cancel my account online or do I have to call?
carlene999
Member

Can I cancel my account online or do I have to call? I have a MiFi hotspot and the contract is up.

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Re: Can I cancel my account online or do I have to call?
tikibar1
Sr. Leader
Sr. Leader

No, you can't cancel service on-line, you'll either need to call Customer Service or visit your local Corporate Verizon store.

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Re: Can I cancel my account online or do I have to call?
tikibar1
Sr. Leader
Sr. Leader

No, you can't cancel service on-line, you'll either need to call Customer Service or visit your local Corporate Verizon store.

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Re: Can I cancel my account online or do I have to call?
vzw_customer_support
Customer Support

carlene999, we would love to speak with you and discuss options for that hotspot line. Do you know of anyone that would be willing to assume responsibility of that line? http://vz.to/1lNO2X9 You also have the option of adding that line to our new MORE Everything plan to reduce the monthly access fee http://vz.to/1lwOwRQ

For security purposes, we will need to speak with you to process your request. You can contact us by calling 800-922-0204. We're standing by to further assist with this line.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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