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Can’t Redeem Google Home Max

I got the Verizon internet and it said after 65 days I can redeem my free Google Home Max. Great. I go to redeem it after the initial wait period and it’s gone. I contact Verizon and get transfer to 3 different people before they just straight up stop responding. This is just another “promo” bait and switch from Verizon combined with their classic and well known horrible customer service. Next time it says if you get this product you’ll get this one for free! Don’t believe it. It’s a lie. 


Re: Can’t Redeem Google Home Max
Customer Support

Hey there! I'm here to assist you further and provide some helpful information. In every promotion redemption, I remember you have to start the process immediately. Please tell me more about your promotion. Do you still have it?