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Can't access access administration page for Mifi device?
joe03
Member

I have a 4G LTE Mifi Jetpack, Model 5510L. I have been trying to access the administration page shown, but I keep getting a message saying "Server Not Found." This has been happening for a while now. Any help?

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Re: Can't access access administration page for Mifi device?
vzw_customer_support
Customer Support

Let's see what we can do, Joe03. Have you tried restarting your MiFi device or moving it to a different section of the house? So we can continue troubleshooting, what type of computer are you using, Mac or Windows? Additionally, what version of software does your computer have?


KaitlanM_VZW

Follow us on Twitter @VZWSupport. If my response answered your question, please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Can't access access administration page for Mifi device?
7e18n1
Sr. Member

Have you used the Reset button under the battery cover, to reset the Jetpack? Are you able to connect to the default SSID? Can you bring up the user interface at http://192.168.1.1 and login using the default Wi-Fi Password?