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Cannot make outgoing calls on my moto g

My little brother gave me his moto g. I have had it connected with VZW prepay for over a week. I have yet to still be able to make any outgoing calls. My web always works, and I sometimes have to reactivate my phone when the texting, and incoming calls stop working. So far I've gone over the same procedures with tech support over and over with no resolution to this issue. Please any suggestions?

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Re: Cannot make outgoing calls on my moto g
Customer Support

I'm sorry to hear your having issues Mitcheal.

We want you to love the Moto G. I would be happy to help! What do you hear when you call? What zip code are you in?


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