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Connectivity issues with wireless home phone
benw3
Member

Frequently someone will call and say they have been getting “this phone is out of order” notification

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Re: Connectivity issues with wireless home phone
vzw_customer_support
Customer Support

The error “this phone is out of order” has got to go, benw3. Is it the t2000 model that’s being used?
https://www.verizonwireless.com/home-office-solutions/wireless-home-phone-t2000/

If it is that device, I suspect that it’s call forwarding and/or voicemail that is causing that recording to be heard when people call you phone.

To eliminate call forwarding from this list of suspects, using your device dial *73 . You will hear a confirmation tone, at which point you can hang up.

Is voicemail set up on your wireless home phone? Page 23 here has these steps if it is not: https://www.verizonwireless.com/dam/support/pdf/user_guide/wireless-home-phone-t2000-user-guide.pdf




DavidH_VZW
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