I regretfully switched back to Verizon and was told I would receive $250 gift cards for each line I switched. Got an email saying they were ready to use and li and behold, they are only good for Verizon. Ok so I try to use them and can’t get it to work and the chat representative says, they are only to pay your bill, which is not what the emails say. This is total garbage !! Has anyone had this issue and did Verizon do the right thing and honor what they promised?!?!
When I received my e-gift card it said it was valid to purchase items in the Verizon Store or to pay your bill only. I think the e-gift cards sent by email are only valid to use this way. I received a Verizon Pre-paid card inthe mail when I signed up for Fios service and that card could be used like a regular credit card, not so for the e-gift cards.
Same thing but was sold by the salesman that gift card was “just like a visa gift card but could only be used for online purchases.” Now customer service won’t answer me and why do I want to buy overpriced accessories that are half the price on Amazon or Walmart
Verizon gift cards are ripe for a class action......they promote them as equivalent of cash at the time you sign-up and then when it comes time to redeem them, first they make it impossible to get them, and when and if you can, they then first tell you that they're only for making purchases at Verizon. TOTAL SCAM and my consumer lawyer friend says he's ready to bring the lawsuit. Anybody else have a similar experience? And if you have, you should also WRITE TO THE FTC (https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc) and FILE A COMPLAINT AT THE FCC. (https://consumercomplaints.fcc.gov/hc/en-us)
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We want you to be fully aware of how Verizon Gift Cards work so that you can have an excellent experience. Please visit this link (https://www.verizon.com/support/gift-card-faqs/) for specific details about the Verizon Gift Cards. -Antonio