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Ellipsis 8 won't charge

I don't know what's going on, but when I put my tablet on the charger, it acts as if it's gonna charge, but it doesn't. Instead, there's a battery with a question mark inside of it. What could be the problem & how do I fix it? Please help.... I really like the tablet. It sucks that I have 4 of them & mine is the only one that's NOT working!!!

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Re: Ellipsis 8 won't charge
Customer Support

Let's get your device back up and running! Is there any damage to your device? Does it feel like the back, where the battery is, is swollen at all? Have you tried multiple chargers?

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