My son's Galaxy 5s will not charge. We have a total of 4 Galaxy 5's and 1 Galaxy 4. We have tried all of our chargers but we get the error code that the chargers aren't recognized. I tried removing the battery, doing a factory reset and using the USB and a laptop as well as a car charger. Nothing works. We got our phones on June of 2014 so I am more than a little disappointed. Any suggestions? Anone else having this issue or fixed it? I am a mom who needs to be able to get a hold of the kids and nervous leaving them anywhere without thier phone. Thanks for your help
Make sure your running the latest operating system. ( settings > system update)
If it is up to date then Verizon or Samsung can replace it under the warranty (as long as there is no damage to it (water damage or physical)).