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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Galaxy5 charger issue

My son's Galaxy 5s will not charge. We have a total of 4 Galaxy 5's and 1 Galaxy 4. We have tried all of our chargers but we get the error code that the chargers aren't recognized. I tried removing the battery, doing a factory reset and using the USB and a laptop as well as a car charger. Nothing works. We got our phones on June of 2014 so I am more than a little disappointed. Any suggestions? Anone else having this issue or fixed it?  I am a mom who needs to be able to get a hold of the kids and nervous leaving them anywhere without thier phone. Thanks for your help

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Re: Galaxy5 charger issue
Sr. Member

Make sure your running the latest operating system. ( settings > system update)

If it is up to date then Verizon or Samsung can replace it under the warranty (as long as there is no damage to it (water damage or physical)).