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Gizmo Hub app not creating new user profile
CarterRagsdale

The Gizmo Hub app on iOS isn't allowing me to create a new user to link to my son's Gizmo watch.  It says "Sending verification code" but no code gets sent.  Any ideas on how to troubleshoot this?

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Re: Gizmo Hub app not creating new user profile
vzw_customer_support
Customer Support

Hi CarterRagsdale! 

 

To confirm, is your device & also the Hub App up to date on the latest software version? Have you attempted to delete/readd the app? Please keep us posted. 

 

 

 

-Joey

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