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Gizmo Watch: how do I reorder contacts?
Staciemalkus
Member

I just had to make some changes to my daughters gizmo watch, but now all of her contacts are in a different order. Ideally, I would like my name at the top, then her dad, then other friends, etc. Currently, my name is at the bottom of the list and I am the person she contacts the most. I cannot figure out a way to edit the order of the contacts either on the device or in the GizmoHub app. Can anyone please help? 

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Re: Gizmo Watch: how do I reorder contacts?
vzw_customer_support
Customer Support

We know it's important to have the contacts set up the way you like. We want to dig into this further. What changes did you make? *Rebecca

Re: Gizmo Watch: how do I reorder contacts?
borndapang123
Member

Is there a solution for this issue now? Thanks! 

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Re: Gizmo Watch: how do I reorder contacts?
vzw_customer_support
Customer Support

We are happy  to help in any way we can.  Please follow the steps below to assist with the contacts.

Contacts can only be edited via the GizmoHub app on the Guardian's smartphone.
  1. Open the. GizmoHub app. . If presented with the PIN screen, enter your PIN.
  2. Tap. Contacts. (lower-right).
  3. Tap the contact you want to edit.
  4. Tap the. Edit icon. .
  5. Edit the desired info then tap. Save. 

*Lisa

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Re: Gizmo Watch: how do I reorder contacts?
CaitlinBarkley

We are asking how to change the contact order on the Gizmo watch, thanks.

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Re: Gizmo Watch: how do I reorder contacts?
vzw_customer_support
Customer Support

Hi, there! Contacts can only be edited via the GizmoHub app on the Guardian's smartphone.

  1. Open the GizmoHub app (If presented with the PIN screen, enter your PIN.)
  2. Tap Contacts. (lower-right).
  3. Tap the contact you want to edit.
  4. Tap the Edit icon. .
  5. Edit the desired info then tap. Save. 

Does this help?

*Breanna

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