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Gizmo Watch is calling former contact

I edited the phone number of a contact (I had entered it incorrectly previously) in my son's Gizmo. However, when my son tries to call the contact, it still dials the old number that I had deleted. How do I clear the cache or otherwise delete this old number from the device, when I can't actually do the editing on the device? 

Re: Gizmo Watch is calling former contact
Customer Support

Oh wow. You need to reset the Gizmo Watch. It will not reset the settings you have on the Gizmo Hub. You then can click the contacts you have updated on the Hub and assign them to the watch. It was easy. Hope this helps!:

GizmoWatch™ - Factory Data Reset (Powered On)
  1. Plug the GizmoWatch into the charger and turn on the GizmoWatch.
  2. With the device powered on, press the End/Back button to bring up the display.
  3. From the Home screen, quickly press the End/Back button 4 times. ...
  4. From the 'Reset Gizmo' screen, tap the Checkmark icon.