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Re: Gizmo Watch won't add other gizmo watch as buddy
Shacuev112
Member

Thank you this worked!!!!!!!!! I work in a store and a customer had this issue! Because of you I fixed it! Thanks so much!

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Re: Gizmo Watch won't add other gizmo watch as buddy
jheisel
Member

I can't send an invitation to the second gizmo watch, that's the whole problem. 

I go to add contact - choose one of the gizmos - click next, Gizmohub checks the phone number, then I set permission level as 'gizmo buddy', but the option to SAVE this is grayed out and cannot be selected. 

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Re: Gizmo Watch won't add other gizmo watch as buddy
jheisel
Member

hi Shacuev112, what exactly worked? Hoping your success can guide me...

edit: never mind, see Melanie's response (somehow missed it yesterday) and it seems to work for me too. just texted my kids to let them know ... thanks for your help Melanie. Verizon - make a note of this, would've saved nearly three months of hassle.

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Re: Gizmo Watch won't add other gizmo watch as buddy
Mkedc
Member

Was this ever resolved? I have the same problem - one watch can text and phone the other, but not the other way around. 

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Re: Gizmo Watch won't add other gizmo watch as buddy
jheisel
Member

Mkedc, I followed the instructions in this post and resolved the issue: https://community.verizon.com/t5/Additional-Products-General/Gizmo-Watch-won-t-add-other-gizmo-watch...

Good luck!

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Re: Gizmo Watch won't add other gizmo watch as buddy
JBOT123
Member

Is it true what the other user said that Gizmo and Gizmo Disney are not compatible?

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Re: Gizmo Watch won't add other gizmo watch as buddy
vzw_customer_support
Customer Support

Hi, there! I want to make sure we're on the same page. Are you attempting to add a GizmoWatch Disney Edition as a buddy?

*Breanna

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Re: Gizmo Watch won't add other gizmo watch as buddy
tiff8826
Member

I was able to get this to work by typing in the "gizmo buddy's" phone number manually versus selecting it from my existing contact list. The grey save button finally showed up!

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Re: Gizmo Watch won't add other gizmo watch as buddy
AlisonMT
Member

@vzw_customer_support@JenniferMomof2  - we are having the same problem. Able to set my kids up as Gizmo buddies with each other  but when they try to call each other the screen just goes black. Help! 

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Re: Gizmo Watch won't add other gizmo watch as buddy
vzw_customer_support
Customer Support

We would be happy to troubleshoot this with you to ensure they are able to contact each other. To allow us to do so properly, please leave us a Private Note here.

 

*Robert

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