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Gizmo2 watch how to add contact as gizmo buddy

I would like to know if there is a way to add a contact as a Gizmo buddy when I am not given that option when adding a contact. For reference, the other watch I am adding was able to add the number of my son's watch but I am not able to add his friend's number to his. I have tried the other listed fixes on this forum to no avail and hard reseting the device. Please advise as to possible fix. TYIA

Re: Gizmo2 watch how to add contact as gizmo buddy
Customer Support

Hello, eblood13! 
It sounds like you may be having trouble adding new contacts to your Gizmo Watch -- is this correct? We would like to check into this for you and take a look at the account. Please feel free to send us a Private Note here on the forums by clicking on our profile icon and sending a message. Or, for faster service, you can reach out to us in Twitter DM's or a Private Message on Facebook. 
We look forward to hearing from you!