I am writing this for my father. He is 88 years old in a nursing home and doesn't drive. Someone at the Verizon store sold him on a HUM device with a two year contract. I'm trying to get him out of the contract but the fees to get out are super high. It's garbage that a Verizon employee would sign up an 88 year old man with a walker into a 2 year contract for something he doesn't use. How can I get him out of the contract? Is there a way to see if he actually signed a contract or is this a common scam?
When he purchased the device he had 14 days to get out of the plan. After the 14 days the contract locks in. I’ve rarely seen a reversal. You can activate a lesser access fee device like a tablet and possibly try to sell the device to get some of his money back.