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Home Phone Connect Not Working
katburt
Member

My home phone connect used to work well, until a thunderstorm came and knocked out my electricity a few times. After that, I cannot do anything at all with it. Every time I pick up the phone, there is no dial tone. It's dead-silent. When I attempt to call somebody, nothing happens. However, when I call my house, I reach voice mail. The phones don't ring. Has anybody else experienced this, and is there a solution?

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Re: Home Phone Connect Not Working
John_Getzke
Leader
Leader

Sounds like the phone got fried.

I would contact VZW for replacement and warranty options.

View solution in original post

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Re: Home Phone Connect Not Working
John_Getzke
Leader
Leader

Sounds like the phone got fried.

I would contact VZW for replacement and warranty options.

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Re: Home Phone Connect Not Working
7e18n1
Sr. Member

Turn the unit off. Disconnect it from power and unplug the AC Adapter from the wall. Turn the HPC unit upside down and remove the battery. Let it sit for an hour or so. Install the battery, connect the AC adapter to the wall and to the HPC. Turn the unit on and wait about 15 minutes.

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