How do I connect my Jetpack 4G LTE to my new Lenovo Yoga 2? I keep getting a message, "Enter network security key."

[batessg]

I can't connect my Jetpack 4G LTE to my new Lenovo Yoga 2.  I keep getting a message, "Enter network security key." I've tried entering the Jetpack password and it won't work.  I just started grad school and need this to work!

[vzw_customer_support]

Batessg, you came to the right place and let's work on getting your Jetpack up and running. I know how important it is to have it working when you need it for school. Is the Jepack having issues connecting with other devices? When did this issue start?

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[John_Getzke · Accepted solution]

Search through your list of saved wireless networks.  Delete the profile your machine created for the Jetpack and try again.